Privacy Policy

Welcome to www.AstroBhrigu.com (hereinafter referred as “We” “AstroBhrigu” “us” “our” “AstroBhrigu application” “Website & Apps”).. AstroBhrigu is dedicated to protecting the privacy of users, including astrologers and customers, whether registered or not. Please read this Privacy Policy carefully to understand how AstroBhrigu collects, uses, and protects the information you provide to us.

This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

User Consent

By accessing and using the Website & Apps, you consent to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Website & Apps. Your continued use of the Website & Apps indicates your acceptance of this Privacy Policy.

This Privacy Policy should be read in conjunction with the Terms of Use and any other terms and conditions provided on the Website & Apps.

Collection of Personal Information

When you create a user profile with AstroBhrigu, you are required to provide specific information. Mandatory details include your phone number for OTP (One-Time Password) verification. Your first name, last name, and date of birth are optional, meaning you can complete registration without providing your date of birth.

Purpose and Use of Data/Information Collection

AstroBhrigu collects information to create a personalized user profile that caters to your needs and preferences. If you choose not to provide your date of birth, you can still access AstroBhrigu’s services using your verified phone number.

Data Deletion

If you wish to delete your AstroBhrigu profile, including personal information, you can select the "Delete your account" option in the side menu and follow the instructions to complete the process.

Voice Recording and Microphone Permission

AstroBhrigu offers a voice recording feature that allows you to interact with our app by recording your voice. This feature requires access to your device’s microphone. By granting this permission, you allow the app to capture your voice as audio for processing.

Commitment

AstroBhrigu is committed to protecting the privacy of all users, whether registered or visitors. Personal identifiable information is used exclusively for delivering predictions and related services to users. AstroBhrigu does not sell or rent your information.

We do not provide services for users with mental health issues, including those contemplating suicide or self-harm. Such users should stop using the Website & Apps immediately. Continued use by such individuals is at their own risk, and AstroBhrigu is not liable for any consequences. Information provided by these users may be shared with law enforcement authorities if necessary.

AstroBhrigu does not guarantee the accuracy of predictions made by astrologers and does not provide warranties for services or products sold on the Website & Apps.

Information Collected by the Website & Apps

Personal Identifiable Information: This includes details like your full name, address, phone number, email address, date of birth, gender, location, photograph, and other sensitive personal data as defined by Indian law. This information is collected during registration, service booking, or through cookies and IP addresses.

AstroBhrigu may store cookies on your device to personalize your experience. These cookies may include information about your computer, time and date of visit, pages viewed, and more. You can choose to block cookies, but this may prevent certain features from functioning properly.

AstroBhrigu is not responsible for information provided to third-party platforms accessed through our Website & Apps. Users should exercise discretion before disclosing information on public forums or blogs.

Non-Personal Identifiable Information: This includes data that does not identify a specific user, such as URL history, IP addresses, browser types, and geographical location. This information is used to improve site content, performance, and user experience.

Security Measures

AstroBhrigu employs security measures to protect your personal information, including physical and electronic safeguards. Payment details are processed through secure third-party gateways. However, no data transmission is completely secure, so users should exercise caution when sharing details.

Usage of Information

AstroBhrigu uses your information for research, marketing, improving services, and personalizing your experience. Information may be retained for legal compliance, dispute resolution, and other legitimate purposes.

Confidentiality

AstroBhrigu treats your information with confidentiality and does not disclose it except in cases of legal requirement, imminent threats, or to protect AstroBhrigu's rights or property.

Children's Privacy Policy

AstroBhrigu does not knowingly collect personal information from children under 13. If you are under 13, please do not use our services. Parents should contact us if they believe their child's information has been shared.

Safety and Security

AstroBhrigu uses the best encryption methodologies to secure transactions and user information, ensuring a safe and secure experience.

Disclaimer

AstroBhrigu is not responsible for communication between users and third-party websites linked from our Website & Apps. Users should review the privacy policies of third-party websites.

Grievance Officer

Grievance Officer Name: Mr. Khamaru
Email: grievance@AstroBhrigu.com

The Grievance Officer is appointed in accordance with the Information Technology Act 2000. You can contact the Officer regarding any discrepancies, breaches of terms, or complaints.